If the User Account Control dialog appears, select "Yes".
Execute "IFXTPMUpdate_TPM12_r0103.exe" within the extracted folder.
Step 4: Execute update tool and Update procedure
Confirm AC adapter is connected and BitLocker is suspended or turned off.
If BitLocker is enabled, suspend or turn off BitLocker before clear TPM. Step 3: Clear TPM and confirm preparation
Confirm that a window is opened and "Success to set the registry" is displayed.
If the User Account Control dialog appears, select "Yes".
Right click on "Save.bat" and select "Run as administrator".
Step 2: Set pre-configuration for updateExecute "Save.bat" within the extracted folder as administrator.
Download EP0000605011.exe file and save it in a folder on your computer.
The computer will restart and display the message "TPM configuration change was required to State: Clear".
In the "Run" dialog box, type "tpm.msc" and select "OK".
Hold down the key and press the key to open the "Run" dialog box.
If the computer restarts before the update tool is executed, suspend BitLocker again. When you restart the computer, the protection is resumed.
File Explorer -> This PC -> Right-click on Local Disk (C:) and select Manage BitLocker.
Settings -> Enter "Manage BitLocker" in Search.
Select "Suspend protection" or "Turn off BitLocker" under Manage BitLocker.Follow these steps to show the BitLocker management screen. Information How to suspend or turn off BitLocker
If you have set the sign-in to use a PIN, please change the setting so that you can sign in without the PIN.
If you are using your Windows PIN with the TPM, you cannot use your current PIN after updating.
If you are using a Virtual Smart Card with the TPM, the information of the Virtual Smart Card is lost.
If you are using any application with the TPM, follow the instructions for the application.
When you update the TPM firmware, the data in the TPM is lost.
When you update, you must have administrator privileges.
If you are not using the TPM now, update it when you use it.
When you update, the TPM must be enabled.
Only the models with the versions above will be the target of this update.
Check if the Manufacturer Name is "IFX" and Manufacturer Version is "4.31" or "4.32".
In the "Run" dialog box, enter "tpm.msc" and select "OK".
Follow these steps to check the currently installed firmware version of the TPM:
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